Last Updated: 2/12/2025
These Terms & Conditions (“Terms”) govern your access to and use of the website located at https://store.independentroofersaustralia.com.au and any related content, features, products, or services provided by Independent Roofers Australia (“Independent Roofers Australia”, “we”, “us”, or “our”).
By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the website and all related services.
Acceptance of Terms
Your use of our website is subject to:
These Terms & Conditions
Any additional policies published by us from time to time (including our Returns Policy, Privacy Policy, Warranty Information, and Shipping/Delivery Terms)
We may update or amend these Terms at any time. Continued use of the website after changes take effect constitutes acceptance of the updated Terms.
Eligibility
By using our Services, you represent and warrant that:
You are at least 18 years old, or have legal parental/guardian consent
You have the legal capacity to enter into binding agreements
You will use the Services in accordance with these Terms and all applicable laws
Intellectual Property
All content provided on the website—including text, images, logos, designs, product descriptions, digital downloads, videos, and graphics—is the exclusive property of Independent Roofers Australia or its licensors.
You agree that:
No ownership or licensing rights are transferred to you
You may not copy, distribute, modify, or reproduce any content without our prior written consent
Any feedback or suggestions you provide may be used by us without obligation or compensation
Use of Third-Party Services
Our website may include features, plugins, integrations, tools, or links that connect you to third-party websites or services.
By using these third-party features, you acknowledge that:
You do so at your own risk
We are not responsible for any third-party content, security practices, services, or terms
We are not liable for any loss, damage, or issues arising from third-party use
Third-party terms and privacy policies govern your interaction with those services.
Accounts & User Responsibilities
Some Services require creating an account. By registering, you agree to:
Provide accurate and current information
Maintain the confidentiality of your login details
Accept full responsibility for any activity under your account
Notify us immediately of any unauthorised access or security breach
Independent Roofers Australia is not responsible for any loss or damage resulting from your failure to secure your account credentials.
We reserve the right to suspend or terminate accounts that:
Provide false information
Violate these Terms
Engage in fraudulent activity
Misuse the website or Services
Product Information & Availability
While we aim for accuracy, all product listings, descriptions, specifications, and pricing are subject to change without notice.
We reserve the right to:
Update or modify product details
Correct errors, inaccuracies, or omissions
Limit product quantities
Refuse or cancel orders where errors exist
Colours, finishes, and profiles displayed online may vary based on viewing settings. You are responsible for confirming suitability before purchase.
Pricing & Payments
All prices listed on the website are in AUD and may be subject to GST where applicable.
By placing an order, you confirm that:
You are authorised to use the selected payment method
You understand that orders are subject to acceptance and availability
Additional verification may be required for security purposes
We reserve the right to cancel or refuse orders at any time.
Shipping, Delivery & Risk
Shipping and delivery terms are outlined in our Delivery Policy.
By placing an order, you acknowledge that:
Delivery times are estimates only
Risk of loss or damage transfers upon delivery or collection
You must inspect goods immediately upon receipt
Any delivery-related issues must be reported within the specified timeframe
Returns, Refunds & Exchanges
All returns and exchanges are governed by our Returns & Exchanges Policy.
Key points include:
No refunds for change of mind
Return requests must be made within the stated timeframe
Certain items are non-returnable (custom goods, cut materials, opened bundles, etc.)
Restocking fees may apply
You agree to review and comply with the full Returns Policy before purchasing.
Termination of Access
We may suspend or terminate your access to our website or Services immediately, without notice, if:
You violate these Terms
We suspect fraudulent or harmful activity
We discontinue the Service or part of it
Upon termination:
Your right to use the Services ceases immediately
Provisions relating to intellectual property, disclaimers, indemnity, and limitations of liability continue to apply
Warranty Disclaimer
Our website and Services are provided on an “as is” and “as available” basis.
We do not guarantee:
Uninterrupted or error-free operation
That defects will be corrected
That the website is free of viruses or harmful components
Accuracy or completeness of information
To the fullest extent permitted by law, we disclaim all warranties—express, implied, or statutory—including merchantability, fitness for purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, Independent Roofers Australia is not liable for:
Loss of profit, revenue, data, or business
Indirect, incidental, or consequential damages
Errors, delays, interruptions, or service outages
Loss resulting from third-party providers
Where liability cannot be excluded, it is limited to:
The cost of resupplying the Service
The replacement or repair of goods
Indemnity
You agree to indemnify and hold harmless Independent Roofers Australia, its staff, suppliers, and affiliates from any claims, losses, damages, liabilities, or expenses arising from:
Misuse of the website
Breach of these Terms
Violation of laws or third-party rights
Jurisdiction & Governing Law
These Terms are governed by the laws of Victoria, Australia.
Any disputes must be resolved exclusively in the courts of Victoria, Australia.
Changes to These Terms
We may modify or replace these Terms at any time. If material changes occur, we will provide notice by:
Posting an update on our website
Continuing to use the website after changes become effective constitutes acceptance of the updated Terms.
Contact Information
If you have any questions about these Terms, please contact us:
Independent Roofers Australia
Email: [email protected]
Phone: (03) 9131 4598
Supplier terms and conditions
By using this website you agree to our supplier terms and conditions which can be found with the following links:
Ampelite: https://www.ampelite.com.au/terms-conditions/
Tri-Fixx: https://trifixx.com.au/terms-conditions/
Independent Roofers Australia: https://independentroofersaustralia.com.au/terms-and-conditions/
Premier Roof Coatings:
Trade Blue: https://www.tradeblue.store/terms-and-conditions
Natural Lighting Products: https://www.naturallighting.com.au/terms-and-conditions/
Thor Building Products:
